Our services
Community Resources Line
Need Help? Behavioral health situations rarely happen when convenient. The PFRC can offer supportive resources to help Mercy Care members at no cost. Our Peer and Family Resource line is available from 8 am -8 pm Monday - Friday
toll-free at 1-844-736-PFRC (7372)
Emergencies
~ For medical emergencies please contact 911 ~
After Hours
2-1-1 is also a free three-digit number
you can call for resources 24 hours a day
Community Referrals
With one referral from you or your clinical team, PFRC can support individuals and their families to find community services that they are eligible for. PFRC will support members with transportation, tours, secondary referrals, and supportive intakes.